Refund policy

7-day return window

You can return any unused item in its original packaging within 7 days of delivery. Items that are worn, washed, altered or on final sale cannot be returned.

How to start a return

Message us with your order number and the items you want to return. We will share the return address and a reference code.

Refunds

Once the parcel reaches us and passes inspection, the refund is issued within 5–7 working days to the original payment method. Cash-on-delivery orders are refunded by bank transfer or JazzCash / EasyPaisa.

Exchanges

Need a different size or colour? Exchanges follow the same steps — the new item ships as soon as the return is received.